Thank you for choosing Soma School of Yoga for your online yoga services. We strive to provide you with high-quality yoga classes and excellent customer service. However, we understand that circumstances may arise where you may need to request a refund. Please read our refund policy carefully.
Refund Eligibility
We only provide refunds in the following circumstances:
- If we are unable to provide you with the services which we promised.
Non-Refundable Situations
No refund will be given in any other condition, including but not limited to:
- Change of mind or personal reasons.
- Technical issues on your end (such as internet connectivity problems or device issues).
- Failure to attend scheduled classes.
- Dissatisfaction with the content of the classes.
- Any other reason not explicitly stated as eligible for a refund.
Requesting a Refund
If you believe you are eligible for a refund based on the criteria outlined above, please contact us via email at [email protected] or by phone at +91 8279534566. In your refund request, please provide the following information:
- Your name
- Email address associated with your account
- Phone number
- Reason for requesting the refund
- Any supporting documentation or evidence
Refund Process
Once we receive your refund request and verify that you meet the eligibility criteria, we will process your refund within a reasonable timeframe. Refunds will be issued using the original payment method used for the purchase.
Contact Us
If you have any questions or concerns about our refund policy, please contact us via email at [email protected] or by phone at +91 8279534566.
By using our website or services, you acknowledge that you have read, understood, and agree to our refund policy.
Please note that this refund policy is subject to change without prior notice. Any updates or changes to our refund policy will be posted on this page.